Stairlift Warranty
Your Peace of Mind, Guaranteed: The Think Stairlifts Warranty
At Think Stairlifts, we understand that purchasing a stairlift is a significant investment in your independence and comfort. That's why we're committed to providing not only high-quality, reliable stairlifts but also comprehensive warranty options designed to give you complete peace of mind. We stand behind our products and our service, ensuring you can enjoy your stairlift worry-free for years to come.
Our Unwavering Commitment to You
We believe in the durability and craftsmanship of our stairlifts. Our warranty is a testament to this confidence, offering robust protection against manufacturing defects and ensuring that you receive prompt and efficient support should you ever need it. We aim to make the warranty process clear, straightforward, and completely hassle-free for our valued customers.
Understanding Your Think Stairlifts Warranty Coverage
While specific warranty details may vary slightly depending on the model of stairlift you choose, our standard warranty typically provides comprehensive coverage for:
Manufacturing Defects: Protection against any issues arising from the production of the stairlift components.
Mechanical and Electrical Components: Ensuring the key working parts of your stairlift are protected against failure.
Extend Your Peace of Mind with Our Extended Warranty Options
For even greater long-term security, Think Stairlifts offers flexible extended warranty options. These plans allow you to prolong the coverage of your stairlift beyond the standard period, providing continued protection and financial security against unexpected repair costs down the line. Our friendly team can provide you with detailed information about our extended warranty packages and help you choose the option that best suits your needs.
Our warranty as standard starts the moment the stairlift has been installed, and the customer has signed their invoice. The 18 months warranty covers the user for any repairs, parts and labour time for 18 months.
Extended warranties are available at the cost of £200 per year after your initial 18 months, this includes your annual stairlift service.
The Think Stairlifts Service Promise: Reliable Support When You Need It
When you choose Think Stairlifts, you're not just getting a top-quality stairlift; you're gaining access to our dedicated and responsive support team. Should you encounter any issues covered under your warranty, we promise:
Prompt Response: We understand the vital role your stairlift plays in your daily life and aim to respond to your service requests quickly and efficiently, especially for our customers in Yorkshire.
Local, Qualified Engineers: All warranty work is carried out by our own experienced and highly trained Think Stairlifts engineers who understand our products inside and out.
Genuine, High-Quality Parts: We only use genuine, manufacturer-approved replacement parts to ensure the continued reliability, safety, and optimal performance of your stairlift.
Clear and Transparent Communication: We'll keep you fully informed throughout the warranty service process, from initial contact to the completion of any necessary repairs.
Making a Warranty Claim with Think Stairlifts: A Simple Process
If you believe your stairlift issue is covered under warranty, please contact our dedicated service team. To help us process your request efficiently, please have your original purchase details and stairlift model information readily available when you contact us.
Have Questions About Your Stairlift Warranty?
Our knowledgeable and friendly team is here to answer any questions you may have about our stairlift warranty service or extended warranty options. Don't hesitate to contact us today for more information or assistance.
By choosing Think Stairlifts, you're opting for a compassionate, transparent, and customer-focused approach to mobility solutions.
Our goal is to make your stairlift installation process as smooth and stress-free as possible.