Think Stairlift Services
Here is a brief overview of our current range of services that we offer at Think Stairlifts.
On this page you will find information on the following services:
Servicing
Repairs
Stairlift Installation
Removals
Standard Warranty
Extended Warranty
Partnership Deals
Stairlift Installation
We offer stairlifts for both straight and curved staircases to buy new or reconditioned.
When you purchase a stairlift from Think Stairlifts, our prices fully include all of the following: stairlift survey, reconditioning of the stairlift, installation with full demonstration, 18 months warranty with 24 hour response service
We currently supply and install models from the leading manufactures such as: Acorn and Brooks.
All our stairlifts are in “Like new” or "good" condition - after the reconditioning process all our stairlifts show minimal if any use.
We only purchase quality machines to recondition and install to our customers.
Stairlift Warranty
Reconditioned Purchases
All of our stairlifts installed by us come with 18 months warranty.
The warranty starts from the moment you sign your invoice on the day of installation. The warranty covers call-outs, labour and parts. - Batteries or misuse of the stairlift is not covered by our 18 months warranty.
Extended Warranty
Existing Customers:
On purchased stairlifts, the warranty can be extended once the initial 18 months standard warranty is nearing its end. We strictly only offer 12 months additional warranty which includes your annual stairlift service, 24 hour response service, parts and labour.
The warranty does not cover you for batteries or misuse of the stairlift.
This is an optional service - should you not choose to extend your warranty we highly recommend you take out a service for your stairlift which is £100 (excludes parts and batteries) however, if your lift broke down or if any parts broken you would not be covered and be charged at a £85 call out fee plus hourly labour rate of £50 plus parts if required.
This warranty can be renewed each year at a fixed price of £200
Non Think Stairlifts Customers:
We currently offer our “Think warranty” to non Think Stairlifts customers, a £50 inspection fee must be paid prior as we must inspect the stairlift if there’s any pre existing problems or if any repairs needs to be done - We want to make sure that the stairlift is up to our strong working standards for us to honour a warranty.
After the £50 has been paid and we are happy the lift meets our standards a charge of £200 for the year must be paid and you will be a Think Stairlift customer, your warranty will include an annual service.
After the year is over you won’t pay a £50 inspection fee, you will be charged £200 the same as pre existing think customers should you wish to renew the warranty with us.
Stairlift Repairs
We provide a reliable 24 hour response service for Think stairlift customers our highly Skilled engineers are equipped by our impressive spare parts hub.
We offer repairs for non think stairlift customers however we do aim to be with you within 24 hours but not always guaranteed, especially during busy periods - Maximum waiting time is a couple of days.
Stairlift Servicing
Our Stairlift servicing are carried out by our highly trained and experienced engineers. Stairlift services are included in your warranty as contracted. But we do offer the “one off” annual service should you not extend your warranty with us.
If you are NOT a Think Stairlift customer and would just like the one off service with no warranty contract we charge £100
providing no parts are needed.
Battery Replacement Service
straight lifts £60 + £85 call out fee
Curved lifts £250 + £85 call out fee
IF YOU HAVE THINK WARRANTY YOU WILL NOT BE CHARGED FOR A CALL OUT FEE OR SERVICE CHARGE FOR BATTERY REPLACEMENT YOU JUST PAY FOR THE BATTERIES
Subcontracting Service
At Think Stairlifts, our ethos is built on genuine service and mutual support. We believe in helping others, including fellow businesses. If you require a reliable subcontractor, we're here to assist.
Our highly skilled engineers uphold the Think Stairlifts standard of quality workmanship and are available for installations, repairs, and removals within a 100-mile radius of Filey, North Yorkshire. Contact us to discuss how we can support your business